Cost efficiency
How to increase cost-efficiency in your branches with KEBA self-service terminals
High availability
Availability has an enormous influence on customer acceptance and subsequently, on the economic efficiency of your branches.
A system's availability of 95% which seems high at the first glance, results in eight hours a week when the device is actually not available.
With a system availability of 98%, non-availability drops dramatically to just three hours.
In other words, a 3% increase in availability improves the failure rate by over 60% - a crucial factor in customer satisfaction.
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Stephan Danner
Head of Product Management
Improved user experience
User experience is becoming the central focus with regard to self-service systems because the usage experience of bank customers and device service staff have a crucial influence on the economic efficiency of the branch.
A self-service device which is easily and intuitively usable, increases your customers’ self-service quota. The products of the new evo series are based on the "Design4all" approach, with which self-service is visually appealing and easy to use for all user groups (customers, device service staff, CIT, … ).
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Maximum investment protection
KEBA self-service devices are multi-functional and can be easily expanded for later adaptations. Therefore, refitting on site at a later date is possible without a large amount of effort. You do not have to decide at the time of purchase, but you can also add functions at a later date during the product life cycle. This provides you with investment protection and certainty that your decision will last for a long time.
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