Information on the current "Corona" situation

Since mid-January, KEBA has been intensively dealing with the topic "Coronavirus" (SARS-CoV2; COVID-19). As an immediate reaction to the worsening situation in China, a comprehensive KEBA corona task force was set up on January 27, 2020, which has continuously monitored the situation regarding the corona virus and derived measures.

Ensuring the well-being of our employees, customers and partners has always been our top priority. We would be happy to provide you with a detailed overview of all our measures (travel restrictions, hygiene measures, access restrictions, risk assessment, etc.).

We have maintained open and transparent communication with our employees from the very beginning: they are constantly informed and actively involved. We are also in close contact and exchange with our customers and partners.

We are also working intensively to continuously assess our business relationships and to develop measures. The transport and movement restrictions imposed in China and the extended New Year holidays had an impact on procurement and the supply chain. Due to the current situation in the European countries, supply chains in Europe are now also affected. In order to deal with these correctly, a special task force has been set up to monitor and evaluate this situation on an ongoing basis. It takes appropriate measures and works with all available means to keep the impact as low as possible

Our production is unaffected and ensures that the output is as continuous as possible. Despite all these measures, however, we can no longer rule out the possibility of postponement of deliveries, partly in the short term and partly in the medium term. As a KEBA customer, you will be informed of any effects on your deliveries.

We are working hard to maintain our service agreements with you, Service, Maintenance & Repair. At present, we cannot seriously estimate to what extent we will be able to maintain our support structure (hotline support, spare parts logistics, rollout services, on-site service, ...) to the usual extent in the near future. At the moment, this is still quite possible, but in view of the exceptional circumstances, this may unfortunately change.

Our internal emergency plans have been rolled out and allow us to secure operations for the moment. And we were able to respond very well to the appeal of the Austrian government to enable employees to work from home, as we as a company are experienced in mobile and self-responsible work. Currently, more than half of the employees at the Austrian locations work digitally. And our dedicated product employees contribute daily to ensuring that we can supply our customers even under these special and challenging circumstances.