Solutions for citizen service

Smart solutions for digital administration

Self-service runs in our veins. As specialists in developing and producing of high-availability and easy-to-use self-service terminals - whether in the banking or logistics sector - we know what makes a successful self-service channel. Acceptance by the end user is a primary focus in our development work.

Because one thing is certain: a terminal will only add value if people like using it. This relies on ease-of-use, security throughout the entire process and high technical quality.
KeCity terminals by KEBA meet your citizens’ requirements – with a perfect eye to your municipality or town.

Application and handover terminal KeCity Point

KeCity Point

An unbeatable combination

KeCity Point is a function powerhouse, all-round solution for digital public administrations. It combines easy form submission with secure document handover – for example when picking up ID cards – and more beyond. This one-of-a-kind combination lets you tailor a comprehensive service offer for your citizens and permanently relieves the workload on your personnel.

KeCity Point can be installed in lots of different ways, adapting to the local conditions. The equipment features on KeCity Point can be just as flexibly adjusted to your municipality’s requirements.

  • A single self-service terminal to cover all scenarios
  • Install in an array or flexibly anywhere in the room
  • Secure to use for everyone
Communication terminal KeCity D10

KeCity D10

Digital administration for everyone

An especially easy-to-use interface makes digital service offers by administrations accessible to a large share of the population – even to those who don’t or only rarely use digital offers.

The large touch screen and the highly ergonomic scanner are a joy to use and open up a multitude of application scenarios. All the necessary components, such as eID reader, payment function and printer, are available in a single machine.

  • Simple ID authentication on the system
  • Pay immediately when submitting forms
  • Accessible and vandal-proof

By the way, the D10 has been an established feature in the banking industry for a long time already, acting as communications all-rounder for all kinds of non-cash applications. Find out more here .

Handover terminal KeCity H10

KeCity H10

Specialist for secure handovers

Two-way document handover relieves the workload on personnel by taking over those repetitive standard services. Transactions through the KeCity H10 pick-up terminal are logged and can be traced seamlessly.

The handover point can be used as a round-the-clock citizen service solution for citizens to pick up or hand in documents at the town hall regardless of public opening hours.

  • Flexible equipment: upgrade later with extra compartments
  • Passport hand-in
  • Logged handover
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Your direct contact
Matthias Ahrens
Matthias Ahrens Business Development Digital Public Services +49 160 972 34 782 [email protected]
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