FI-Forum 2016

News

22.11.2016
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Contents

For three days, German savings banks had the opportunity to find out about new solutions and developments in the savings bank sector at the FI Forum. The presentation of KEBA's new evo series attracted a lot of interest from visitors: evo not only fits perfectly into the fair's motto "Thinking from the customer", but also meets the nerve of our time with regard to digitalization, customer loyalty and future security.

zu den Messe-Eindrücken

The banking industry has evolved steadily over the past decades. Two factors that have significantly shaped this change? Digitalisation and self-service. As technological developments have progressed, the traditional bank branch has transformed into a modern financial services centre offering a wide range of diverse services. But the transformation is far from complete. Digitalisation and self-service continue to change the way banking is done. That's why we asked ourselves: What will the bank branch of the future look like? In this article, we would like to shed light on this question from different angles and provide possible answers.

Mobile access: the smartphone as a key

Smartphones have long played a central role in our everyday lives. Making phone calls? Yes - but this now accounts for only a very small part of its use. Instead, the smartphone has developed into a versatile communication tool that has become an indispensable part of our modern world. And of course, digitalisation has not stopped at banking. The mobile phone has become a "digital wallet" that enables us to make cashless payments or conduct banking transactions on the go. And: the smartphone also takes on an important and hardly imaginable function as an access control - whether to a digital or physical location.