KEBA Licensing

License activation

Thank you for choosing our products. On this page, you will find all the useful licensing information you need.

When you first use a KEBA software product that requires a license, your 30-day trial license begins automatically. If you want to continue using the product, you have to activate your license within this time frame.

By activating your license, you agree to the currently valid supplier and software conditions of the Electrical and Electronics industry of Austria.

General Software Conditions (published by the Trade Association of the Electrical and Electronics industry of Austria.) KEBA Software Conditions

Information on the single-user license

The single-user license can only be used on a computer. This license authorizes the user to install the specified product on a single computer and use it without limitations. The user must make a deliberate decision to activate it.

Activating the single-user license

The following document contains instructions for license activation:

Instructions: Activating the single-user license

Information on the runtime license

The runtime license can only be used on a device. This license authorizes the user to install the specified product on a single device and use it without limitations. The user must make a deliberate decision to activate it.

Activating the runtime license

The following document contains instructions for license activation.

Instructions: Activating the runtime license

Licence reactivation in case of service

Is your device or computer defective? Here you will find information on licence reactivation in the event of service.

PC change

Your computer is defective and needs to be replaced? In this case, you must return the license or request and/or activate a new license.

Instructions: PC change

Device exchange

If your device is defective and needs to be replaced, it is necessary to activate the license on the new device within 14 days.

Instructions: Device exchange

FAQs

Questions & answers on the subject of licensing:

The license can be activated via the WebDepot using the ticket code.

Please also note the instructions in the following manual:

Instructions: Activating the single-user license

The installed licenses can be viewed by accessing the website http://localhost:22352/container.html in a browser.

Please also note the instructions in the following manual:

Instructions: Activating the single-user license

Please follow the instructions in the following manual:

Instructions: Device exchange

Please follow the instructions in the following manual:

Instructions: PC change

Please contact our Technical Support > here.

The validity period of a license on the PC can be queried by opening the "Codemeter Control Center" tool in the license overview via WebAdmin.

The validity period of a Runtime license on the controller can be read out via DevAdmin in the "License" tab.

Check whether you have opened the KEBA WebDepot. Compare your ticket code with the one on your license certificate. If it matches, contact our support > here.

With Rehost you can return a PC license and activate it on another PC (see also the manual "PC exchange".

With Restore you can restore single user licenses as well as runtime licenses correctly after a PC or device exchange (see also manual "PC exchange" or "Device exchange")

KEBA Licensing

License activation

Single-user license for computer

Information on the single-user license

Activating the single-user license

Runtime license for devices

Information on the runtime license

Activating the runtime license

Licence reactivation in case of service

Single-user license for computer

PC change

Runtime license for devices

Device exchange

FAQs

How can I activate a license on my computer?

Where can I see the licenses installed on the computer?

What should I do if my device is defective and I need to replace the hardware?

What should I do if I need to replace my computer?

What can I do if I have lost the ticket code or can't remember it?

Where can I see how long my trial license is still valid?

What does the error message "No licenses for this ticket found" mean when entering the ticket code in WebDepot?

What is the difference between Rehost and Restore?

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KEBA eMobility technical Support

KEBA eMobility technical Support