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    Request for repair, complaint, conversion or upgrade

    You are looking for a repair, complaint, conversion or upgrade of your existing KEBA product? We will be happy to take care of it.

    Please fill out the form carefully.

    Fields marked with an asterisk (*) are mandatory.

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    Please contact us directly via email at keba@keba.com.

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    We have sent you a copy of your request by e-mail.

    If your repair request is eligible for express repair, print out our express repair package label and stick it on your package. This way your repair order can be processed faster.

    Our address:
    KEBA Industrial Automation Germany GmbH
    Repair Center
    Gewerbestraße 5-9
    35633 Lahnau, Germany

    General
    Company is a required field
    VAT Nr. is a required field
    Contact *
    Firstname is a required field
    Lastname is a required field
    Email is a required field Please enter an email address
    Delivery address
    Street is a required field
    ZIP is a required field
    City is a required field
    Billing address
    Street is a required field
    ZIP is a required field
    City is a required field
    Product informations
    Product Name is a required field
    Serial number is a required field
    Specialist contact person
    First name is a required field
    Last name is a required field
    Problem description

    Type of error *

    Application is a required field
    Conditions of environment is a required field

    Please describe the error as detailed as possible, "broken" is not sufficient.*

    Error description is a required field
    Error tracing

    Is the error traceable?

    Own repair measures

    Did you repair something on your own?

    Which steps were taken to fix the error?

    Repair time

    Desired repair time *

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    Product informations
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    Repair time
    Repair time
    Standard: 3 weeks Express: has to be discussed via phone or email
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