Repair order

ATTENTION if you have purchased the wallbox from one of our dealers or contractual partners, please return the defective charging station to them! This repair order may only be submitted by dealers or contractual partners of KEBA.

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We will process your repair order as soon as possible and contact you.

Company is a required field
VAT Nr. is a required field
Contact *
First Name is a required field
Last Name is a required field
Phone is a required field
Email is a required field Please enter an email address
Delivery address of the supplier/distributor
Street is a required field
ZIP is a required field
City is a required field
Product informations
Serial number is a required field
Problem description

Type of error *

Please describe the error as detailed as possible, "broken" is not sufficient. *

Error description is a required field

The charging station displays a colored error code on the LED bar, which is not in the FAQ ( Please indicate the color of the respective LED segment in the fields:

Problem reports/images of the problem
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Own repair measures

Did you repair something on your own? *

Which steps were taken to fix the error?

Customer requirements
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Delivery address
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Product informations
Product Name
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Software version
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Serial number
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Problem description
Type of error
Permanent Infrequent During the ramp-up phase
Error description
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Error code
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Problem reports/images of the problem
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Own repair measures
Yes No {{ form.own_repair_measure_steps }}
Customer requirements
Estimation of repair costs needed Cable replacement needed Refurbishing needed Upgrade to 4G desired
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