Latest issue of our magazine "Im Trend"
- IM TREND
- 1.4.2019
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Contents
Contents
The banking industry has evolved steadily over the past decades. Two factors that have significantly shaped this change? Digitalisation and self-service. The increasing use of digital banking services, along with new regulatory requirements — such as the European Accessibility Act — continues to influence how banking transactions are conducted. That's why we asked ourselves: What will the bank branch of the future look like?
Accessibility is wide-ranging topic and goes far beyond devices. From access to the self-service zone to the digital accessibility of your online services: Every step must be accessible. Read the article to find out what you need to consider for an accessible self-service zone.
The latest issue of our magazine "Im Trend" deals with banking branch of the future and how financial institutes can transform challenges into chances. We wish you pleasant reading!