Latest issue of our magazine "Im Trend"
- IM TREND
- 27.7.2016
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Contents
Contents
Accessibility is wide-ranging topic and goes far beyond devices. From access to the self-service zone to the digital accessibility of your online services: Every step must be accessible. Read the article to find out what you need to consider for an accessible self-service zone.
Banks are required to optimise their resources at all times. In the case of branches whose expenses are higher than their income, the question often arises: close them or continue to operate them? But such a decision is not easy to make, because the elimination of branches also has a great impact on bank customers. For this reason, it makes sense to take measures to increase the efficiency and profitability of branches.