A passionate package locker manufacturer you can rely on
We are specialists in parcel machines and collection points and put our heart and soul into providing the very best solution for you. We are passionate about what we do and work collaboratively with our customers to develop a holistic, turnkey solution for automating the first and last mile of the package logistics chain. No matter your requirements, we can supply a bespoke parcel locker tailored to your specific circumstances.
As a leading parcel locker manufacturer, our expertise stretches back more than 20 years. We are a pioneer in automated logistics solutions – for example, we joined forces with German postal operator Deutsche Post DHL back in 2000 to develop the very first parcel pick-up point, known as “Packstation”. Our experience in working on numerous projects and with many different customers all over the world underpins KEBA’s exemplary track record. Our flexible and reliable delivery locker solutions are designed so you can tailor them to your specific needs and scale them up as required – safeguarding your future success.
We offer an innovative portfolio comprising hardware, software and services to help you optimise your logistics solution for the last mile. Our mission is to work hand in hand with you to cut your operating costs, increase customer satisfaction and sharpen your competitive edge. No matter whether it’s package lockers for postal operators and logistics providers or Click & Collect solutions for online shops in the eCommerce industry, we have the perfect parcel locker for you.
Market leader
More than 23,000 parcel machines with 2 million boxes in operation
Flexibility
Bespoke parcel logistics solutions tailored to your needs
Expertise
Expert in automation with an international track record
One-Stop Solution
For automating the first and last mile of the package logistics chain
The full package or a combination of carefully selected elements
KEBA’s flexible automated logistics solutions
Different customer scenarios require different solutions and approaches.
That’s why KEBA offers the widest range of first and last mile solutions on the market, enabling you to choose from a broad spectrum of hardware, software and services.
We will work together with you to find out which elements you need and which KEBA automated parcel locker is right for you.
Premium solutions for package logistics
KEBA's logistics solutions set standards in the industry.
Our high-quality parcel lockers are developed and produced in the heart of Europe. The KePol portfolio consists of two high-performance locker series, complemented by ingenious software solutions and a comprehensive range of services.
KePol FS-Series
Utmost flexibility with features that are second to none.
The sturdy parcel lockers from the KePol FS series are ideal for contactless collections, drop-offs and returns in first and last mile logistics. Their reliability, modular design and extensive range of options set a new standard in the industry.
- Fully scalable: extensive range of options to create the perfect solution for your needs
- Easy to use for both customers and delivery drivers
- Energy-saving eco version with photovoltaic module and smartphone-based operating concept
- Suitable for use both indoors and outdoors
KePol Flex Series
The anywhere parcel locker.
KEBA’s KePol Flex parcel lockers are sophisticated delivery solutions that are even faster to use outdoors and deliver even greater savings. Thanks to their innovative design, they can be set up almost anywhere without the need for complicated, costly and time-consuming on-site preparations
- No need for extensive on-site preparations
- Place and Play installation and relocation
- Protect your investment: trial locations without any risk
- KePol Flex SL: self-contained thanks to optional battery
KePol Software Suite
The powerful software architecture for parcel lockers, ready for immediate use
The KePol Software Suite is a powerful system for quickly commissioning and operating a whole network of KePol parcel lockers. Our software solution is flexible and can be tailored to your needs at any time.
The KePol Software Suite includes:
- Extensive business processes for collections, deliveries, payments, etc.
- A holistic client application
- The Locker Management platform to make operations easier and more effective
- Technical monitoring and support solutions
- Apps for end users, delivery drivers and service engineers
Software Development Kits
The ideal choice for your developers
Some of our customers prefer to develop their software infrastructure themselves, so KEBA offers high-quality toolkits designed with these specialists in mind.
- The KePol Flexible Locker Integration Platform enables software developers to create a tailor-made platform for package lockers
- The KePol APP Core makes it easier for them to develop their own apps for customers and delivery drivers
Lifecycle Services
Harness our expertise with our flexible services
As a pioneer in automated solutions for the first and last mile, we have gained an enviable track record spanning more than two decades. This expertise underpins our lifecycle services, which are tailored to the needs of delivery locker operators.
Our services consist of different, flexible versions of:
- Roll-out management
- Hardware operation
- Software operation
- Training
Our customers trust us
Current news
KEBA loxmate at the Parcel+Post Expo 2024
For the first time we were presenting the new generation locker system at the Parcel+Post Expo 2024 in Amsterdam. Many visitors and people interested in parcel logistics visited our stand to experience the innovative loxmate solution at first hand and find out more about its advantages.
Accessibility in the self-service area
Accessibility is wide-ranging topic and goes far beyond devices. From access to the self-service zone to the digital accessibility of your online services: Every step must be accessible. Read the article to find out what you need to consider for an accessible self-service zone.
KEBA optimizes the Last Mile on the Faroe Islands
The Faroe Islands, with a population of just under 56,000, are characterized by their 18 islands with numerous mountains and valleys. The execution of the Last Mile - the route of the parcel to the end customer - therefore poses different challenges in this region than in Austria, for example.
Accessibility in parcel logistics: What the EAA means for parcel lockers
The importance of the accessibility of self-service systems is constantly increasing. A user-friendly design is crucial to ensure a high level of acceptance among customers and an efficient use of the systems. To address these trends, the European Accessibility Act (EAA) will come into force in 2025. This law, which applies throughout Europe, aims to improve accessibility. Read this article to find out what the EAA means for parcel stations and self-service zones.
Parcel locker KePol Flex GL and its contribution to sustainability
The KePol Flex GL combines the advantages of traditional and battery-operated parcel lockers. Designed for outdoor use, it withstands harsh weather conditions and offers users easy operation through touchscreen or smartphone.
Handle pre-Christmas parcel volumes with support packages from KEBA
Over the course of the year, there are always periods with particularly high parcel volumes - be it around Black Friday, in the run-up to Christmas or at Easter. During these periods in particular, it is important that the parcel locker network runs reliably and smoothly. Find out here how this can be achieved and how end customers can be offered a relaxed shopping experience during stressful times.
KEBA grows by 3% in a dynamic environment to a new high of 553.5 million euros
The KEBA Group, headquartered in Linz, increased its sales from 537.7 million € to 553.5 million € in the past business year (April 2022 - March 2023). This corresponds to a sales growth of approximately 16 million € or 3% . Looking at the last five years, the average annual growth is around 17% (CAGR).
Interview with MER magazine about the importance of flexibility of parcel locker
Robert Zehetner, Vice President Logistics Automation at KEBA, spoke to MER Magazine about the importance of flexibility of a parcel locker network and our new locker management platform. These are the most important key take-aways from the interview.
KePol parcel locker from KEBA - a reliable partner even in stormy times
Out-of-home delivery options such as delivery to parcel lockers are becoming increasingly attractive. Parcels can be dropped off and picked up around the clock, which not only saves the end customer valuable time. Delivery services can also use resources more efficiently and deliver parcels much faster. Pick-up stations develop their full potential especially when installed outdoors, as they can then be used completely independently of opening hours. However, parcel pick-up locker set up outdoors are exposed to a range of weather conditions. Whether extreme heat in summer, snow and ice in winter or storms in the transitional period: parcel stations must be available at all times to ensure high customer acceptance. Wind load in particular can become a major challenge here, as it can affect the stability of the locker. Climate change additionally favors extreme weather events and will cause them to occur more frequently in the future. A parcel locker that is well secured against wind load is therefore a good investment and absolutely future-proof.
Challenges for parcel service providers: solutions for an efficient last mile in logistics
Online shopping is booming and parcel volumes are higher than ever before. While online store operators are happy about the rising sales and customers about the convenience of shopping, parcel service providers are confronted with ever greater challenges. The proverbial last mile of parcel delivery is often the most difficult - because many different factors play a major role here. Read this article to find out what these are and how KEBA optimizes "last mile delivery".
Digital accessibility: What the EAA regulation means for self-service
Already in 2019, Directive (EU) 2019/882 on accessibility requirements for products and services, better known as the "European Accessibility Act (EAA)", has been adopted. While the directive has different names in different EU member states, the challenges are the same for all states: Many questions have arisen with it. Because how exactly accessibility is to be implemented is not described in the regulation. The manufacturers of self-service machines are obliged to deal with the EAA regulation and to develop products that meet the requirements.
Self-service: trend or future?
In times of online shopping, contactless payment and digitalisation at all levels and in virtually all sectors, the topic of self-service is also becoming increasingly important. Whether it's a supermarket checkout, hotel check-in, farm shop, petrol station, bank branch, library or fast food restaurant: more and more sectors are discovering the advantages of self-service terminals or machines. But what makes self-service so attractive and is it even more than just a trend?
8 questions that facilitate the purchase of a parcel locker
The purchase of a parcel locker is preceded by many questions: Where should the parcel machine be located? What are the power supply options? What options are available in terms of use? The decision for or against a particular provider depends on considerations such as these and many other factors. For this reason, we have addressed 8 important questions in this article, which should serve as a basis for your decision to purchase a parcel locker.
Making the right choice: 5 essential factors to consider when deciding on a click & collect solution
Order online and collect in shop - also called "Click & Collect" - has experienced a real boom in recent years. Many companies have started this service out of necessity, paving the way for a previously rather unknown and little-used form of shopping. But is Click & Collect suitable for all companies and industries? What needs to be considered? What precautions need to be taken? In this blog post, we look at 5 considerations that should be taken into account in the run-up to the introduction of a Click & Collect solution.
bpost relies on KePol parcel lockers
bpost, Belgium’s leading postal operator and a growing e-logistics partner in Europe, North-America and Asia, is investing in the long-term implementation of hundreds of KePol lockers supplied by KEBA. After a thorough benchmarking analysis which included a pilot phase, bpost chose the Austrian company. bpost was convinced by the flexibility of KEBA’s modular concept, as well as the high-quality and weatherproof design of the KePol lockers. In the coming years, hundreds KePol lockers will be deployed throughout Belgium offering bpost’s customers a convenient and innovative parcel delivery service which is available 24/7.
Secure and durable: What sets KEBA parcel lockers apart from others
Parcel lockers can be found at more and more locations. No wonder, since there are many advantages to automated parcel delivery. With the greater demand for parcel lockers, the number of suppliers on the market has also increased. This raises the question for interested parties: which manufacturer should I choose? To help you answer this question, we would like to show you what distinguishes KEBA parcel lockers from other providers.
Parcel lockers as an all-in-one solution: all components from a single source
Are you looking for a parcel locker where hardware, software, rollout and services including after-sales service is available as a complete solution? Then KEBA is the right choice for you. All components work perfectly together and score with the highest reliability. Nevertheless, you always have the option of adapting functions to your individual requirements or carrying out subsequent upgrades.
KePol parcel stations: From the inquiry to the installation
Online shopping and, as a result, parcel shipping continue to increase worldwide. At KEBA, our solutions ensure that delivery efficiency increases and that customers are satisfied at the same time. How? Our intelligent parcel locker take care of the first and last mile of parcel delivery. With maximally flexible and functional complete solutions for indoor and outdoor use. Completely automated.
Sustainability at KEBA
Conservation of resources, efficient use of energy sources, a careful approach to the environment: companies are required to set and achieve new sustainability targets every year. This is where suppliers also come into play, because energy-saving technology, durable and low-maintenance products, and special programs that can detect and respond to failures at an early stage play a major role in achieving sustainability goals.
At KEBA, we follow this path by always keeping the sustainability factor in mind when developing and manufacturing our products - from the initial idea, to the prototype, to the series product. We see this as our contribution on the way to a sustainable, resource-saving society. This benefits not only us, but also our customers.
ACS invests in 205 KePol parcel lockers
The leading courier company on the Greek market, ACS, a subsidiary of the Quest Group, is investing in state-of-the-art first and last mile automation solutions from KEBA. 205 KePol FS-09 parcel lockers will be installed in stages until the end of 2023. The installation as well as the area-wide technical support will be carried out by KEBA’s sales and service partner in Greece, Mobile Technology.
5 special features that speak for KEBA parcel lockers
KEBA parcel lockers are available to your customers 24/7 - whether for collecting online purchases or deposited shipping parcels. The options for setting up a parcel locker are diverse and can be individually adapted depending on the location or use case. Furthermore, KEBA parcel lockers convince with some special features of which a few selected ones will be discussed down below.
Shopping all around the clock with KEBA click & collect
If your customers' working hours don't fit in with your store's opening hours, shopping can quickly turn into a spitfire. Instead of rushing to the store after hours, many people prefer to store conveniently online and then pick up their purchases at a pickup station at any time. How can you offer your customers this advantage? With KEBA Click & Collect!
The first KEBA parcel locker with home advantage.
In 2001, KEBA installed the very first parcel locker. At that time, the journey was to neighboring Germany. In the meantime, thousands of KEBA parcel lockers have left the birthplace/production site in Linz and have also traveled far beyond the national border and Europe. Now, more than 20 years later, KEBA is pleased to announce the realization of a long-planned heartfelt project: a KePol parcel locker from KEBA in the KEBA area. Together with the Austrian Post, an outdoor location was chosen that is publicly accessible for all people at the KEBA Group AG site, in Linz / Upper Austria.
Smartmile and Keba join hands in a brand new partnership
Smartmile and KEBA announced a new partnership, installing their first outdoor parcel machines in Finland. The first collaborative machine was installed outdoors on 22 July 2021 in Finland followed by the second outdoor location on week 32 in Tampere. They intend to install Smartmile Enabled KEBA machines across Europe together as part oftheir long-term plan in the coming year.
The benefits of a KePol parcel locker network
Booming e-commerce and growing parcel volumes bring new challenges to postal organizations and logisticians. The smart KePol parcel lockers from KEBA help to solve these problems - they increase both efficiency and customer satisfaction.
Record values for KePol parcel volumes
Last December, on just one day, more than half a million parcels were handed over worldwide using KePol lockers. This is a new record and roughly double the peak value from the previous year. In general, similarly high values were recorded on most days before Christmas 2020.
Icelandic Pósturinn relies on KePol parcel lockers
Iceland is known for having both the lowest population density and one of the highest living standards worldwide. With installing a KePol parcel locker network by Icelandic Pósturinn, the living standard now becomes even higher. Decisive factors for Pósturinn were the low TCO and the outstanding reliability of the rugged KePol FS-09 lockers to withstand the harsh environmental conditions.
KePol lockers making history
KEBA has been developing and manufacturing the reliable KePol parcel lockers since 2000. The continuous boom in e-commerce and the resulting constantly increasing parcel volume make these 24/7 available parcel lockers indispensable. Get the details about this evolution in the linked article.
Contactless handover of parcels, goods and objects
KePol and KEMAS lockers make handovers easy and safe. Pick up and drop off can take place around the clock and completely independent of opening hours. The persons involved have no direct, personal contact. The transmission of viruses and any risk of infection are nearly excluded.
The KePol Software Suite 2019.2 is released
The release highlights of the KePol Software Suite 2019.2 include a new software interface for modern smartphone operation, the possibility of quick, centralized screensaver updates via the KePol Server and support of the latest hardware generation.
WMX Europe 2019 - Make each delivery a success with KePol
The constantly increasing parcel volume requires modern automation solutions with a 24/7 availability. With her KePol parcel lockers, KEBA offers reliable systems that save time for deliverers and recipients and make their life easier. You interested? We are looking forward to your visit on the occasion of WMX Europe 2019 in Dublin.
KePol @WMX Europe 2018: Delivery guaranteed
Are you tired of unsuccessful and costly delivery attempts? Then rely on the proven, 24/7 available KePol parcel lockers! With these self-service automates you boost the efficiency of your deliveries and cut your costs. In addition, you increase the satisfaction of your customers. Learn more about the guaranteed delivery with KePol and visit us in London at the WMX Europe 2018 - Stand 7.
Swiss Post putting the 100th My Post 24 terminal in operation
At the beginning of March 2018, Swiss Post put its 100th My Post 24 terminal into operation in Berne-Bümpliz. With 172 boxes it is the largest parcel locker in Switzerland to date. More than 11,000 households from the area can now receive, send, and return parcels and registered mail around-the-clock. In addition to traditional postal transactions, other services such as a locker function are available at the popular My Post 24 terminals.
KEBA @Shoptalk 2018 - First & last mile for e-Commerce
Come to Shoptalk 2018 and visit stand SF29 to see the latest developments on the 24/7 KePol parcel lockers that allow e-commerce customers to pick up or return their orders around the clock. Benefit from the sophisticated self-service solutions and the decades of know-how of the KEBA handover experts!
Post-Expo 2017: Meet your handover experts
At POST-EXPO 2017 on booth #5010, two handover experts exhibit together for the first time: KEBA and KEMAS - part of the KEBA group. KEBA is well-known for user-friendly automating the first & last mile in parcel logistics with the proven KePol parcel lockers. And KEMAS is focused on intelligent self-service terminals that provide secure and traceable transfers of recurring valuable and sensitive objects.
KEBA @Parcel Forum 2017: Even closer to the customer
Visit KEBA, the world leader in automated parcel delivery at the Parcel Forum 2017 in Nashville on booth #213. This year's highlight is the brand-new KePol CL, which will be presented for the first time. The KePol CL is a particularly compact, cost-optimized parcel locker. This makes it ideal for the comprehensive automation of parcel deliveries on the first & last mile.
Meet us at the European Post & Parcel Services!
In 2017, Marketforce’s European Post & Parcel Services will once again provide a forum for tackling the challenges in delivery logistics. Our International Sales Director Michael Landl is also going to be discussing “Trends and Developments in Last Mile Delivery” during speaking session 3 on March 22, 2017. KEBA is again proud to be part of this event as a silver sponsor – and we look forward to meet you there!
DPD Baltics builds network with KEBA automated parcel terminals
DPD Baltics - the parcel delivery market leader in the Baltic countries of Estonia, Latvia and Lithuania - decided to supplement its alternative delivery solutions with automated parcel terminals from KEBA. Most of the 45 outdoor automated parcel terminals have already been installed..
Leading express courier in Romania FAN Courier to provide an innovative delivery solution by KEBA
FAN Courier, the leading company in express courier services in Romania, has just opted for KEBA’s parcel lockers to provide an innovative delivery solution. A total of ten machines will be installed at key locations throughout Bucharest, Romania.
Meet KEBA at the Parcel Forum in Dallas!
Parcel Forum - the small package supply chain show - will be held from September 12-14, 2016 in Dallas, TX. As the world's leading manufacturer of automated first and last mile solutions, KEBA will be part of the show again this year. We look forward to meeting you there!
Correos buys 60 KePol automated parcel terminals
After Germany, Austria, Denmark, Luxembourg, Lithuania, Switzerland, Czech Republic and France, the Spanish postal organization Correos has decided to offer an expanded customer service of automated parcel terminals (“CityPaq”).
The largest webshop in the Czech Republic opts for KEBA
Alza is the largest supplier of electrical goods and e-commerce pioneer in the Czech Republic and has now decided to improve its service with KEBA automated parcel terminals and expands its existing delivery channels with the 24/7 solution.
KEBA and Neopost collaboration enjoys first success
Now that cooperation between KEBA and Neopost ID has been established, the first success has already been achieved: Packcity, a joint venture between GeoPost and Neopost decides on KEBA automated parcel terminals. 1,500 automated terminals are to be delivered until 2016.
Another major order from Post Danmark for over 300 parcel automats
Installation in Coop branches already nearly finished.
Within their current network, 175 of the 190 “Pakkeboksen” parcel stations have already been installed. This means that the Danish parcel automat network offers virtually full coverage. Now, a joint cooperation between Post Danmark and the leading Coop retail chain has opened up a completely new business area for KEBA: The Austrian automation specialist and leader for innovative logistics solutions was charged with another 300 KePol LS automats.
Find corporate news and futher news on KEBA Logistics Automation here:
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